Why crowdsourced delivery?

Crowdsourced delivery is beneficial for both retailers and their customers, with the primary advantage simply being that companies can get online orders to their customers faster _ sometimes in less than an hour. And with the option of on-demand or scheduled delivery, companies can meet their customers' demands for instant gratification (which is particularly prevalent among younger, digital-first consumers), while also ensuring that packages are delivered when someone is home _ eliminating the additional time and costs involved with multiple delivery attempts.

Take, for example, noncash transactions, which include debit card, credit card, direct debit, and credit transfer transactions that are conducted either online or offline. Consumers and businesses will make 841 billion noncash transactions globally in 2023, a 46% surge from 577 billion in 2018. The rise in global card and terminal penetration, coupled with increasing digital payments volume, will will be the key drivers in this growth.

Retailers and their logistics partners have been pushed to meet growing customer demands for increasingly speedy shipping. And the steady rise of e-commerce has caused the daily volume of parcel shipments to skyrocket _ two trends that, for the foreseeable future, are only going to continue.

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The choice is yours. But however you decide to acquire this report, you've given yourself a powerful advantage in your understanding of the global e-commerce landscape.

Whether you're newly interested in a topic or you already consider yourself a subject matter expert, The Payments Forecast Book 2018 can provide you with the actionable insights you need to make better decisions.

Crowdsourced delivery is not limited to the food and restaurant industries either. A growing number of retailers is now experimenting with crowdsourcing as a solution to same-day shipping _ an expectation of 56% of millennials, according to a survey from fraud prevention startup Trustev.

People, companies, and organizations all over the world are racing to adopt the latest payments solutions and prevent growing pains amidst a technological transformation. The Payments Forecast Book 2018 from Business Insider Intelligence is a detailed four-part slide deck outlining the most important trends impacting the payments ecosystem around the world _ and the key drivers propelling each segment forward.

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However, India, Southeast Asia, and Latin America are worth keeping an eye on. E-commerce penetration rates in these areas hover between 2-6%, presenting a huge opportunity for future growth as online sales gain traction. Moreover, these regions are expected to grow at compound annual growth rates (CAGRs) of 31%, 32%, and 16%, respectively, through 2021.

In The Voice Apps Report, Business Insider Intelligence, Business Insider's premium research service, explores the two major viable voice app stores. It identifies the three big issues voice apps are facing _ discoverability, monetization, and retention _ and presents possible short-term solutions ahead of industry-wide fixes.

While the two major voice app ecosystems _ Amazon's and Google's _ have some Band-Aid solutions and workarounds, their options for improving monetization, discoverability, and retention for voice apps are currently limited.

Solving the last mile problem

In traditional shipping, the last mile problem is the inefficiency of final delivery. The "last mile" of delivery refers to the final leg of shipment, when a package arrives at the customer's doorstep. This step of the journey is the most expensive and the most time consuming, as there are typically multiple stops along a given route _ slowed down by either long distances between stops in rural areas or heavy traffic in urban settings.

However, as observed with the rise of mobile apps in the late 2000s, any new digital ecosystem will face significant growing pains, and voice apps are no exception. Thanks to the visual-free format of voice apps, discoverability, monetization, and retention are proving particularly problematic in this nascent space. This is creating a problem in the voice assistant market that could hinder greater uptake if not addressed.

As with other startups tapping into the gig economy, other major challenges of crowdsourced delivery include workforce issues _ more specifically, courier shortages and retention rates. Couriers are often signed up gta v for android multiple gigs, which can make localized labor hard to come by at times. When contractors toggle among delivery, ride hailing, and other on-demand service apps looking for the next available job, they can quickly cause churn for the company from burnout, particularly when regular wages and benefits are not guaranteed.
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